FAQ
MOST POPULAR QUESTIONS
Quick Answers to Your Most Common IT Questions
We understand that business technology can be complex. Our FAQ section provides clear, concise answers to the questions we hear most often—helping you understand how PC Planet keeps your IT secure, efficient, and reliable.
What industries do you serve?
We support businesses across professional services, healthcare, finance, retail, manufacturing, and more—tailoring IT solutions to your industry’s needs.
What is a Managed Service Provider (MSP)?
An MSP proactively manages your IT infrastructure, preventing issues, maintaining security, and providing ongoing support so your business runs smoothly.
Do you offer remote support?
Yes. Many issues can be resolved securely and quickly online, with on-site support available for complex or hardware-related problems.
How do you handle cybersecurity?
We provide layered security including endpoint protection, firewalls, MFA, monitoring, and employee training to protect your data and meet compliance requirements.
Can you help with IT planning and upgrades?
Absolutely. We offer strategic IT consulting, system upgrades, cloud migration, and technology roadmaps to help your business grow.
How quickly can you respond to IT issues?
Our team monitors your systems 24/7 and responds promptly, minimizing downtime through remote or on-site support.
Offices
Colorado Location
2314 Vickers Dr, Colorado Springs, CO 80918
Florida Location
2108 E Silver Springs Blvd, Ocala, FL 34470
Phone/Email
Colorado : (719) – 698 7079
Florida : (352) – 504 4914
Hotline : (844) – 504 4914
contact@pcplanet24.com
CONTACT US
Want to book an Appointment or discuss a project?
Reach out to our team today. We’ll review your message and get back to you with clear next steps to move your technology forward.
